Hey Y'all! I'm Melissa
I'm Melissa, the owner of Melissa's Management & Consulting. You may know me from MR Management and if you do don't worry, this is just a rebrand to reflect an exciting new season of growth for my business. I still offer specialized consulting, speaking, and state management services in the self-storage industry. My career began in 2008 as a facility manager. In 2017, I took on the role of VP of Operations at ASG Management, where I helped grow the company from two to over 35 self-storage facilities across Tennessee, Kentucky, and Florida.
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While all that was going on at ASG, I served as Director for the Tennessee Self Storage Association (TNSSA) and, since 2019, the Louisiana Self Storage Association (SSALA). These roles have given me an unparalleled perspective on the industry’s challenges and opportunities.
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Today, at Melissa's Management & Consulting, I provide tailored consulting services to help owners enhance their self-storage operations. As a passionate educator, I share industry best practices through speaking engagements. I also use my vast experience in state management to organize beneficial events and educational opportunities for our members and the wider self-storage community.
EXPERIENCE
2018 - 2023
Owner
MR MANAGEMENT & CONSULTING
Education through state management has been my passion for years. I've aided in passing key lien laws in Tennessee, Louisiana, and Alabama, as well as engaging hundreds of owners, operators, and vendors through in person and online events. My team has helped increase revenue and our membership roles in each state.
2017 - 2023
AFFORDABLE STORAGE GUYS MANAGEMENT
VP of Operations
As the former VP of Operations at ASG Management, I played a crucial role in expanding the company from just two to over 35 self-storage facilities in TN, KY, and FL. I implemented key policies and procedures, and ensured our operations adhered to industry best practices, significantly contributing to our rapid growth and success.
2021 - Present
Speaking
CONFERENCE SPEAKER
As a solo and panel speaker at various self storage conferences, I've shared my knowledge on operations, training, customer service, and more. My presentations are drawn from my extensive industry experience, aiming to empower attendees with insights to enhance their own self-storage practices.
STATE MANAGEMENT
2012 - Present
Executive Director
TENNESSEE SELF STORAGE ASSOCIATION
2019 - Present
LOUISIANA SELF STORAGE ASSOCIATION
Executive Director
2018 - 2020
Executive Director
ALABAMA SELF STORAGE ASSOCIATION
SKILLS
CONSULTING
SPEAKING
EVENT PLANNING
ASSOCIATION MANAGEMENT
SELF STORAGE OPERATIONS
TRAINING
EXPERTISE
STATE MANAGEMENT
With Melissa's Management & Consulting, you get access to me - an industry veteran with a knack for strategic planning and a robust network of industry connections. My track record for success includes spearheading legislation, masterminding memorable events, and building a growing membership base. As a trusted resource, I offer practical answers to members' questions and support their operational needs. Let me know how I can help your state benefit from a proven success formula.
SPEAKING
Education is what put me on my present path in self storage. Needless to say, I'm passionate about it. I've spoken at several state self storage conferences, delivering fun and informative presentations on operations, customer service, and more. My speaking engagements are characterized by their practical insights, relevant advice, and engaging style. Whether you're seeking to train your staff or educate your members, I'd love to be involved at your next event.
CONSULTING
I'm excited to bring my self storage experience to you. You're not just getting a generic consultant - you're gaining access to a seasoned industry professional. I've helped self storage operations optimize their practices, improve their profitability, and stay ahead of industry trends. My 15 years of operational experience allows me to provide practical, insightful advice tailored to your needs. From evaluating your operations to implementing best practices, I'm here to support your growth.